Returns & Refunds
Clear, fair returns so you can shop with confidence.
Eligibility
- Item unused and in original, resalable condition with all packaging.
- Returned within 30 days of delivery.
- Proof of purchase / order reference supplied.
Non-returnable
- Custom-built or personalised steering wheels.
- Items damaged by incorrect installation or misuse.
How to start a return
Email support@motofixxx.shop with your order reference and reason. We’ll reply with return instructions and the return address.
Frequently Asked Questions
Can I return an item?
Unused, resalable items in original packaging can be returned within 30 days of delivery. Start a return by emailing support@motofixxx.shop with your order reference.
Are custom or built-to-order items returnable?
Custom-built steering wheels and personalised items are made to your specification and are non-returnable unless faulty or not as described.
How are refunds paid?
Approved refunds are issued to the original payment method within a few business days of us receiving and inspecting the returned item.
Who pays return shipping?
Buyer return shipping applies for change-of-mind returns. We cover return shipping for faulty or incorrect items.